Legal

Privacy Policy

Last updated: 31 August 2026

Who we are

Mark One Property Management ("we", "us") operates markonepropertymanagement.co.uk and is the data controller for the personal information described in this policy. You can contact us at admin@markonepropertymanagement.co.uk or +44 7411 681194.

What we collect

When you submit an enquiry we collect your name, email address, phone number, property postcode or area, property type, number of bedrooms and, if you choose to provide them, your current monthly rent and any additional details. We also collect limited technical data such as IP address and browser type when you use the site.

Why we use it

We use your details to respond to your property enquiry, prepare an indicative income projection, arrange a property visit where relevant, and keep records of our communications with you.

Lawful basis

Under UK GDPR we rely on legitimate interests (responding to an enquiry you have made and running our business) and, where we take steps at your request before entering into an agreement, the performance of a contract. Where we use non-essential advertising cookies we rely on your consent.

How long we keep it

Enquiry records are kept for 24 months from your last contact with us, then deleted or anonymised.

Who we share it with

We share personal data only with service providers who help us run the site and our business, for example website hosting, database hosting, email and CRM providers, under contracts that require them to protect your data. We do not sell your personal data.

Advertising and cookies

We use essential cookies to make the site work. Subject to your consent, we may also use advertising and analytics cookies and similar technologies, including the Meta Pixel, which sets cookies and shares limited event data (such as page views and form submissions) with Meta so we can measure and target advertising. You can withdraw consent at any time through your browser settings or our cookie controls.

Your rights

You have the right to access your personal data, have it corrected or erased, restrict or object to processing, request data portability, and withdraw consent where processing is based on consent. To exercise any right, email admin@markonepropertymanagement.co.uk.

Complaints

If you are unhappy with how we handle your personal data you can complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk. We would appreciate the chance to address your concerns first.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.